Frequently Asked Questions (FAQ)

On this page you will find answers to frequently asked questions. If your question is not answered conclusively, we are of course always available for a personal conversation.

On the document server (link: Protection Relays for High, Medium and low Voltage (segelectronics.de)) you will find helpful information such as manuals, technical data, brochures and much more.

Yes, upon request. Please contact our support team at support[at]segelectronics.de

Yes, upon request. Please contact our support team at support[at]segelectronics.de

Approval SEG HighPROTEC protection relays certificates located under each protection relay product page.

Follow the link for HighPROTEC Trouble Shooting Guide (link: Protection Relays for High, Medium and low Voltage (segelectronics.de) ) and follow the instructions. If the trouble shooting steps not enough to resolve issue. In this case, please contact us at support[at]segelectronics.de.

Please contact our support team at support[at]segelectronics.de

Please contact us at support[at]segelectronics.de let’s discuss your issue.

Visit our contacts page and select your country from the map to display list of distributors and carriers in your area.

The purpose of this document is to familiarize the user of a Quick Start Guide with the respective protection relay as well as the essential operating steps.

It is intended for all users and specialists who are who are taking care of the configuration, testing and maintenance of protective devices and equipment, such as commissioning engineers and protection engineers.

Support
Fields marked with asterisks (*) are required.
Privacy *